Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates & Delivery Time
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and not guaranteed.
3. Free Shipping
We may offer free shipping on orders over a certain amount (e.g., $100).
This promotion may change at any time without notice.
4. Shipping Delays
We are not responsible for delays caused by:
- Shipping carriers (e.g., UPS, USPS, FedEx)
- Weather conditions
- Customs or international processing
5. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply.
6. Lost or Stolen Packages
Once your order has been marked as delivered, we are not responsible for lost or stolen packages.
If you believe your package was lost in transit, please contact the shipping carrier directly.
7. International Shipping
International shipping may be available depending on your location.
Customers are responsible for:
- Customs duties
- Import taxes
- Any additional fees required by their country
8. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking information to update.
9. Contact
If you have any questions regarding shipping, please contact us: misa.onlinesale@gmail.com